Reliability and Scale-Out with SugarCRM and MySQL

Open source technologies are transforming how organizations implement and manage mission-critical applications. Gone are the days of monolithic “big-iron” and rolling black-outs as companies move towards scaling out more cost-effective open source solutions such as MySQL and SugarCRM for an ‘always-on’ solution.

Join SugarCRM Co-Founder and Chief Technology Jacob Taylor and the State of Oregon’s Senior System Architect Kurtis Danka as they discuss best practices for running and scaling SugarCRM on the MySQL database. Jacob will provide an overview of SugarCRM’s On-Demand infrastructure, share best practices for scaling SugarCRM and MySQL and draw on lessons learned from the thousands of SugarCRM/MySQL implementations worldwide.

Kurtis will review the State of Oregon’s implementation of SugarCRM and MySQL, including the organization’s decision to manage SugarCRM and MySQL on an appliance, the difference between managing open source and proprietary technologies, and provide customer recommendations for getting the most out of your technology vendors.

Attend this webinar if you are considering any of the following:

• A new Customer Relationship Management (CRM) initiative for your organization
• Replacing an existing proprietary CRM product with open source CRM
• Experiencing difficulty with scalability or reliability with your existing CRM or DBMS system.

In this Web Seminar you will get an in-depth look on Scale-Out. Topics to be covered include:

• A Brief History of Customer Relationship
• What is Commercial Open Source CRM
• The SugarCRM/MySQL Solution
• Scaling SugarCRM on MySQL
• Best Practices for tuning SugarCRM on MySQL
• SugarCRM’s On-Demand Architecture
• SugarCRM and MySQL in Action – State of Oregon
• Managing a SugarCRM/MySQL Implementation
• Best Practices for Evaluating Commercial Open Source Applications

WHO:

• Jacob Taylor: Chief Technology Officer and Co-Founder, SugarCRM.
  
  Jacob Taylor is the leading architect for SugarCRM and defines, manages and develops the core SugarCRM technology. Jacob design of SugarCRM has won praise by industry experts, customers and the open source community for its ease-of-use, flexibility and extensibility.
  
  Previous to co-founding SugarCRM, Jacob Taylor was the Sr. Development Manager at E.piphany in charge of platform infrastructure and services. Previous to Epiphany, Jacob worked at Symantec Corp.
  
  Jacob attained his BS in Computer Science and Engineering from UCLA and an MS in Artificial Intelligence from UCLA.
  
• Kurtis Danka, Senior Systems Architect, State of Oregon Department of Human Services (DHS)
  
  Kurtis Danka is a senior systems architect in the Oregon Department of Human Services/Office of Information Services. He has deep experience in the area of database clustering, application engineering and development.
  
  Kurtis played a key role in the evaluation, testing, implementation and management of SugarCRM for the management of over one million residents who use the state’s services each year.

WHERE:

Simply access the web seminar from the comfort of your own office.

WHY:

To get insight on open source scale-out for enterprise content management.

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