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RightNow Technologies provides customer relationship management (CRM) software solutions for large global enterprises. The company has more than 1,800 customers worldwide - including large, well known companies such as Black & Decker, Electronic Arts, Nikon and British Airways. RightNow helps these organizations manage all of their customer interactions, enabling them to provide outstanding customer experiences while controlling costs. To ensure high levels of scalability, reliability, security and high-performance, RightNow chose to build its solution on high-quality, open source components including Red Hat Enterprise Linux, Apache, the MySQL database and PHP.